Job Description
Duties and Responsibilities:
- Support the sales organization with the day to day sales administration workload
- Order processing, performing complete sales cycle
- Driving tender administration work
- Telephone customer support and consulting
- Support of the sales representatives
- Processing of customer complaints, goods returns, credit notes
- Follow-up of delivery backlogs
- Taking over organizational activities
- Performing regulatory administrative acts including of tracking certifications and registration of products
Minimum Education:
- Minimum of Bachelor’s degree or equivalent training in business, marketing or sales.
Desired Training, Experience, and Characteristics:
- Minimum of 2 years of Customer Support experience.
- Excellent verbal and written communication skills in English.
- Documented experience regarding working with tenders.
- Ability to document a track record of lead generation success.
- Accurate data entry and record keeping skills.
- Must be an energetic, enthusiastic self-starter who enjoys challenge and is dedicated to getting the job done with minimal support and direction.
- Must be PC literate, have excellent organizational, communication, and interpersonal skills.
