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Job Description

Hey there!


Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Representative (English language) to help us keep our clients happy and our operations smooth.


Who We Are:

We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!


Job Responsibilities:


  • Being front line voice and ears of our company, providing customer support via calls and emails for our international clients and partners;
  • Assisting clients and partners with existing reservations and questions before booking;
  • Distributing requests among departments and teams;
  • Logging activity in CRM.

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