Customer Support - Paid internship

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are looking for a motivated and detail-oriented Customer Support Intern to join our team! As an intern in our Order Handling department, you will assist with processing orders, responding to customer inquiries, and ensuring the smooth flow of orders from receipt to delivery. This is a great opportunity to gain hands-on experience in customer service, order management, and overall business operations within a dynamic team.

Key Responsibilities:

• Assist with processing customer orders and ensuring they are entered accurately into the system
• Respond to customer inquiries via email, phone, and chat, providing timely and helpful information regarding their orders
• Coordinate with other departments (e.g., inventory, logistics) to resolve order-related issues and ensure timely delivery
• Assist with tracking and managing order statuses, addressing delays or discrepancies as needed
• Help maintain customer records and order documentation in our internal systems

Skills and Qualifications:

• Currently pursuing a degree in Business, Communication, Supply Chain Management, Engineering or a related field
• Strong attention to detail and accuracy when processing orders
• Excellent written and verbal communication skills
• Good command of English

We Offer:

• Paid internship with
• Hands-on experience in customer support and order handling processes
• Opportunities to learn from experienced professionals in a collaborative and dynamic work environment
• Flexible work hours and supportive team culture