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Job Description

1. Ensure the achievement of operating result indicators for NAs and support customer success.


2. Be responsible for customer operation, and maintain relationships with and regularly communicate with existing customers.


3. Be responsible for business operation, output the cloud migration solution design/solution guidance/technical proposal for target NAs, and configure the quotation. Output the practice summary of continuous operation in segmented scenarios.


4. Continuously explore customers' cloudification opportunities, business pain points, and technical pain points, and be responsible for the closure of opportunities and pain points .


5. Improve customer satisfaction and carry out other continuous operation activities, including but not limited to customer communication, requirement management, customer daily use of cloud, cloud technology support and timely response, and operation issue closure.


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