Job Description
“Customer Care Executive (Report Control)”
QUALIFICATIONS AND JOB DESCRIPTION
Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service. Our entrepreneurial spirit is the key to bringing quality and safety to life, helping our customers power ahead. A career with Intertek means you will be applying your skills and expertise toward ensuring the quality and safety of products and services used by millions throughout the world. We are a leading provider of ATIC (Assurance, Testing, Inspection and Certification) Services with over 43,800 people across 1,000 locations in over 100 countries.
Our vision is to become the world’s most trusted partner for Quality Assurance and we offer people the chance to make an impact with attractive growth opportunities on a global scale.
We are looking for a teammate with the following qualifications to be assigned as “Customer Care Executive (Report Control)” in the Supplier Management Department.
If you want to join one of the world's most trusted partners for Quality Assurance, apply now!
- Graduated from related departments of universities
- At least 2 years of experience in the field
- Good command of MS Office programs
- High work follow-up and sense of responsibility
- High communication focus, attentive
- Prone to teamwork
- Planning and organizational skills
- Very good command of English.
JOB DESCRIPTION
- To check the reports of the programs for which he/she is competent and responsible in accordance with the applicable SOP and customer/program requirements
- After the report control process, to create and record “report control forms” in which the report control result and report quality are reported
- Communicating report control results to supervisors
- To record statistics on the errors detected as a result of the report control and to bring them to the attention of the audit team in processes such as calibration meetings
- To be familiar with the work instructions of the programs for which he/she is responsible.
WHO ARE WE!
- We are a global family that values diversity.
- We always do the right thing. With precision, pace and passion.
- We trust each other and have fun winning together.
- We own and shape our future.
- We create sustainable growth. For All.
