Job Highlights
Responsibilities:
Maintenance
1. Responsible for the operation and maintenance of the cloud data center site, responsible for on-site reliability and associate project delivery
2. Responsible for inspection of on-site data center and equipment health check (check health lights). After the hardware failure of the equipment is received, report to the manufacturer for repairing.
3. Follow the instructions to verify the IDC supplier's acceptance of the cabinet and on-site data center hosting service (racks/power/cooling) delivery confirmation.
4. The on-site interface personnel dispatched by the customer communicates well with the on-site IDC supplier.
Service Delivery
1. According to the design requirements, the on-site construction unit is instructed to carry out the hardware delivery of the equipment, including the hardware installation and the cable jumper interconnection. Do a good job in construction safety and quality (normative) protection, and count the workload.
2. Perform initialization tasks for IT equipment (mainly servers, switches, and third-party equipment) according to the guide, such as management port configuration, Raid, and initial configuration of the switch.
Onsite Management
1. Management equipment receipt and delivery, on-site hardware assets, consumables safety.
2. Accuracy guarantee of warehouse information.
3. Inbound and outbound third-party authorization and corresponding move in & out form filling and data statistics through the supplier IDC platform
4. Provide regular reports to customers
5. Support other onsite duties ad hoc duties if requested;