Citi Commercial Bank (CCB) Head - Turkey

Commercial Bank Head - Turkey

Citi® Commercial Bank (“CCB”) is part of Citi, a leading global financial services company that has approximately 200 million customer accounts and does business in over 160 countries.

CCB has operations in over 40 countries with local expertise contributed by in-country relationship managers. CCB embodies our unique purpose as a global bank of choice for trade-oriented, mid-large sized companies that see us as trusted thought partners who bring simplicity in an increasingly complex world. We develop client-centric solutions for their long-term growth and pave the way for them to reach across borders and achieve their global vision.

Job Purpose:

Manage and drive growth of the CCB business in Turkey, a key business unit for Citi. This Director role entails responsibility for developing and executing the business strategy for CCB in the country with responsibility for the client P&L in order to ensure sustainable and predictable earnings and excellent client experience. All of this must be achieved within a sound control environment in which the business operates.

Head of CCB in Turkey is a key role and works closely with the wider CCB teams within MEA.  The role is a trusted partner within the local management team and supports the Chief Country Officer (CCO) of Turkey. This is a Senior Manager role as per Turkey Assistant General Manager Policy and hence is subject to regulatory approvals and is governed by Turkish Banking Law and adjacent regulations. The role reports to CCO and MEA (ex UAE) Head of CCB.

Job Background / Context:

Citi Commercial Banking targets mid-sized corporate segment focused on a variety of growth industries with international banking needs. This includes the growing Digital segment focused on disruptor companies in the tech space like E-Commerce, Software, FinTechs, etc. 

A good understanding of the industry, direct competitors' products and services, is necessary in order to contribute to the commercial objectives of the business. Excellent communication skills required to negotiate internally, often at a senior level.  Some external communication/negotiation may be necessary. A key element of this position is to work in close partnership with product groups, operations, and risk management at all levels (country, regional and global) to continue to grow the CCB business in Turkey.

Key Responsibilities

• Drive growth of CCB business in Turkey;
• Develop, implement and execute a business strategy with goal to support our organic growth targets leading to sustainable and predictable results;

• Grow market share in our key segments while looking for opportunities to expand the customer base;
• Responsibility for client P&L of the local CCB business, i.e. revenues, expenses, allocations, adequate returns on capital, as well as sound operating efficiency – drive a balanced scorecard;
• Develop a deep understanding of the local market and build long lasting relationships with clients and local authorities;
• Ensure that the right value proposition is developed while leveraging Citi’s capabilities and network;
• Establish pricing policies to drive adequate returns at the customer level;
• Responsibility for quality of the credit portfolio, origination in line with Target Market, prompt problem recognition;
• Act as Senior Sponsoring Officer for some large credit clients;
• Close partnership with Risk to ensure that the right credit approach (program and procedures) are in place to allow sound growth of the credit portfolio, avoid negative selection and maintain portfolio quality;
• Manage, recruit, and motivate a team, ensuring an aligned organizational model, scorecards and KPIs to monitor business performance;
• Talent development, coaching and counselling of staff to provide stretch targets and fulfilling assignments;
• Alignment and close partnership / collaboration with products (Markets, Treasury and Trade Solutions) and coverage (Banking, Capital Markets & Advisory and Citi Private Bank) to ensure comprehensive solution delivery and continuous product development for CCB customers;
• Partner with Operations and Technology to ensure product delivery and excellent service;
• Represent CCB on internal governance committees in Turkey
• Ensure sound quality of the credit portfolio and full compliance with credit policies and ensure a safe and sound control environment, with respect to compliance, legal and regulatory factors and closely manage KYC.
• Assuming roles & responsibilities as being Senior Manager as per Turkey Policy of Assistant General Manager responsible for Finance and Reporting which is regulated by Turkish Banking Law and adjacent regulations. (subject to regulatory approval)

Development Value:

This position gives the individual the unique opportunity to develop and manage a complex business end to end. It also requires strong people management skills across diverse teams where managerial and leadership skills can be developed. The role requires P&L management, which means that CCB Turkey Head will gain experience in managing revenue growth, optimizing processes and infrastructure, whilst growing a healthy credit portfolio. Several interactions with Senior Risk partners create an opportunity to learn about more complex risk issues, new policies, and market trends. Develop a strong global network in order to utilize Citi’s full product offerings for clients.

Knowledge/Experience:

• Extensive experience in the banking sector, specifically within corporate and/or commercial banking;
• Business builder capable of creating vision and motivating the team;
• Turkey market knowledge and experience preferable;
• Proven track record of successfully managing a complex business with P&L management experience;
• Solid understanding of the different banking products;
• Superior knowledge and experience in credit risk management and structuring deals.

Skills & Competencies:

• Highly focused, able to rapidly determine key priorities, clearly communicate those priorities and ensure resources are properly aligned;
• Proven leadership ability with excellent interpersonal communication skills at all levels. Reputation in industry attracts talent;
• An accomplished manager who has the ability and drive to manage and motivate;
• Excellent client interaction skills, having worked with clients operating in different industries;
• Strong execution skills;
• Sharp business focus, demonstrating innovative approaches and entrepreneurial mindset;
• Highly effective influencing skills, uses appropriate interpersonal and communication skills to gain acceptance of an idea, plan or activity;
• Sound decision making while able to agreeably present another viewpoint;
• Superior organizational skills, excellent written and presentation skills;
• High level of personal integrity;
• Ability to work effectively in a matrix-environment;
• Results-driven person with sound financial acumen;
• Fluent in English
• Both written and spoken Turkish proficiency is preferred

Qualifications:

• University Degree, preferred to have MBA or equivalent in Business Management / Banking or Chartered Accountant / CFA / CPA;
• Senior Credit Officer or Senior Credit Officer candidate

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills.

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