Job Description
Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe.
Welcome to Bosch.
Job Description
- Definition, implementation & alignment of ASA (Aftersales) hub strategy in line with Hub sales strategy & GT-ASA strategy
- Implementing new service offers and business models
- Developing of ASA activities, aligning with GT in region
- Full responsibility of P&L of GT-ASA including sales and EBIT targets, c-budget management
- Leadership & target setting for ASA team in hub
- SP price management,
- Close cooperation with LOG in the Hub
- Monitor, improve and if required extend existing Service Network (BSCs and external service centers) while ensuring Bosch standards of Service and sufficient spare parts coverage
- Monitor monthly ASA KPIs by region/country to ensure customer satisfaction
- Relationship management & process alignment with all Power Tools divisions regarding warranty execution and regulations
Qualifications
- Bachelor & Master degree in business or engineering
- > 5 years of experience in Sales or Marketing or After Sales Service
- Experience in Industrial products market. (as a preference on several markets in region)
- Fluent in English, as advantage 2nd regional language
- Readiness for up to 50% travel time
