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Job Description

Job Description

We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service.


RESPONSIBILITIES


  • The Customer Service, Account Executive will assist in executing specific client support-related activities including the delivery of reporting to our clients and/or client-focused data support.
  • The focus is to create high levels of client satisfaction by delivering accurate and insightful responses that contribute to client outcomes.
  • Is mainly responsible for managing relationships with assigned and prospective Retailer clients, developing insights, recommendations and proposals that help their clients’ succeed, achieving revenue targets and driving customer satisfaction.
  • Develop deep industry knowledge related to clients’ businesses, understanding strengths and weaknesses, opportunities and threats faced by key market players.
  • Develop a high level of visibility with key client contacts ensuring regular updating of clients’ needs.
  • Present data analysis files to customers.
  • Coordinating and communicating with internal teams.
  • Take an active role in global internal projects.

QUALIFICATIONS


  • University degree (preferably in Statistical, Mathematical or any other relevant field)
  • Minimum 1,5 years of experience (Preferably in Market Research/ Sales/ Marketing/ Trade Marketing)
  • Interest in the commercial industry
  • FMCG sector experience/knowledge is an asset
  • Good presentation and negotiation skills & visualization skills – interested in storytelling techniques
  • Excellent verbal and written communication skills in English and Turkish
  • Ability to deliver high-performing client servicing
  • Analytical mind coupled with interpersonal skills - Computer-literate
  • Comfortable working in a digital-enabled environment
  • Ability to work within a virtual environment
  • Ability to bring added value in teamwork

WE OFFER


  • Work in an international, multicultural environment 
  • Remote & flexible working module 
  • Access to learning platforms, mentorship programmes, and educational support to keep developing your skills 
  • Peer-to-peer recognition program to enable feedback sharing and reward your achievements 
  • Life and health insurance 
  • Day off for volunteering day (People and Planet Day)
  • Monthly lunch ticket 

Additional Information

Our Benefits


  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ


NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.


For more information, visit NIQ.com


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Our commitment to Diversity, Equity, and Inclusion


NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion





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