and report on the complaint process, identifying weaknesses and recommending corrective ... track KPIs to assess complaint process efficiency, completeness, cost recording, and ...
. Key responsibilities include risk analysis, process optimization, stakeholder communication, and supporting ... associates and sub-project leaders. Process Improvement: + Contribute...
maps to visualise and optimise process flow Conduct problem solving workshops ... improvements. Implement tools such as Process Capability, VSM, SMED …. Provide Lean ...