Purpose: Analyzes Contact Centre volume, performance/productivity, and patterns to optimize ... resource allocation. Assist in developing performance management data, like scorecards...
and procedures, including recruitment and performance management.- Strategy: He/She takes ... team spirit, leadership, sense of analysis, good organization, ability to adapt ...
dynamic environment, where root cause analysis and rapid collaborative problem solving ... applications for Android. Ensure the performance, quality, and responsiveness of applications...
