Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.
About the role
The F&B Supervisor is responsible for organizing and controlling the operations of the restaurant, Bar and Lounge.
This position requires knowledge in seating, timing of orders, Micros, proper table approach and food and beverage service.
The Supervisor works alongside the team while directing assignments to ensure team work, efficient and thoughtful service and consistent standards execution.
What you will do
- Oversee all aspects of service in the assigned area with particular interest in monitoring timings and quality of food, beverage and other services.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment
- Control operating expenses through effective requisition decisions, inventory and cash control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Work harmoniously and professionally with co-workers.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
What you bring
- Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.
- Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
- Ability to multi-task in a high volume and demanding environment.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- Strong problem-solving skills, ability to handle difficult situations and guests.
- Good level of English.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
• 48H
