Job Description
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.Employee Contract type:Permanent RegularJob Description:Assurer la gestion des comptes et la relation clients (création des commandes et suivi des créances client).Minimiser le risque d’impayés et assurer un recouvrement efficaceAssurer un service de qualité afin de fidéliser les clients.Assurer la gestion d’un portefeuille client à terme Réception et traitement des commandes clients Assurer le suivi des demandes clients tel que les demandes de changements des conditions contractuellesRelancer les créances échues et à échoir et lettrage des comptes clients en concordance avec les objectifs de recouvrement fixés Faire des visites clients.Préparer les rapports décrivant les croissances internes, développement et pertes de clients.Réception, Qualification des réclamations clients
