Vendor Management Inventory Analyst - Central Arabia
Vendor Management Inventory Analyst - Central Arabia
Main Purpose of Job:
Serves as the primary point of contact and advocate for VMI/CMI customers to ensure accuracy, timeliness of execution and agreed levels of customer service and satisfaction. Responsible to efficiently manage the customer end to end replenishment process, leveraging systems and processes to consistently deliver solutions to fulfil customer demand proactively
Key Outputs:
Drives customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by customers lens Proactive data analytics on Customer behavior trend and out of stock risks. Effective utilization of advanced planning, forecasting and replenishment techniques to drive sales and inventory levels at customer DCs taking in account inputs from Demand & Supply Planning, Sales, Customer and Service Strategy Generate optimized replenishment orders in Nestlé or customer VMI/CMI system while balancing inventory and service goals using information such as sales history, forecast and customer / Nestle stock availability Collaborate with DSP & COC to manage out of stock risks and generate effective mitigation actions required (i.e. defining stock allocation rules for limited stock) Effectively manage replenishment end to end process leveraging data integrity reports such as sales history, forecast and stock holding within the customer Distribution Centre/Store and Nestlé locations Analyse trends and bring relevant inputs into MBPC cycle Highlights opportunities for improvement by driving internal and external measurement of replenishment elements from stock holding locations (Nestlé to Customer and Customer Distribution Centre to Store) Demonstrates effective management of the VMI/CMI technical solution, including data maintenance and alignment with Nestlé and Customer systems. Develop and maintain inputs to inventory management system, including network changes, lead-times, delivery expectations and new product introductions Effectively optimizes distribution costs by collaborating with cross-functional business partners such Physical Logistics, Demand and Supply Planning (DSP), Transportation and Supply Chain Analytics Executes strategies from Operational Demand & Supply Review (OpsDSR) to ensure stock allocation based on business and customer prioritization. Embed the Customer Centricity aspect to operational meetings to support collaboration and alignment of actions to solve out of stock situations. Ensure cross functional teams have visibility on data analytics to anticipate issues, agree on mitigation actions, minimize waste and drive continuous improvements to reduce availability failures.
Customer Interaction:
Professionally engage with customers to resolve issues and concerns related to stock replenishment process and serve as the primary point of contact and advocate for VMI/CMI customers Ensure right and on time information is available for Customer to manage stock related activities
Performance management:
Drive WOR and MORs with internal and external stakeholder providing visibility on key metrics : DSC, Freshness, DSA and optimization - driving alignment on the key decisions.
Key Experiences:
2-4yrs of preferably operational experience in order fulllfillment type of role in a similar market environment or trade structure.
Additionally, operational experience in the following areas is beneficial:
Working for or with a customer in a collaborative environment Working in other Supply Chain functions such as Physical Logistics or Sales support Experience in related business improvement projects Good Knowledge about Generating Demand, Supply Chain and Finance process for pricing Understanding of Logistics processes including Materials Handling e.g. picking to deliver, transport optimization, plant and transport route determination College/University degree required Basic understanding of the O2C flow and key business functions outside of the O2C stream Supply Chain E2E Processes and Customer Service Best Practices and solutions knowledge
Main Purpose of Job:
Serves as the primary point of contact and advocate for VMI/CMI customers to ensure accuracy, timeliness of execution and agreed levels of customer service and satisfaction. Responsible to efficiently manage the customer end to end replenishment process, leveraging systems and processes to consistently deliver solutions to fulfil customer demand proactively
Key Outputs:
Drives customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by customers lens Proactive data analytics on Customer behavior trend and out of stock risks. Effective utilization of advanced planning, forecasting and replenishment techniques to drive sales and inventory levels at customer DCs taking in account inputs from Demand & Supply Planning, Sales, Customer and Service Strategy Generate optimized replenishment orders in Nestlé or customer VMI/CMI system while balancing inventory and service goals using information such as sales history, forecast and customer / Nestle stock availability Collaborate with DSP & COC to manage out of stock risks and generate effective mitigation actions required (i.e. defining stock allocation rules for limited stock) Effectively manage replenishment end to end process leveraging data integrity reports such as sales history, forecast and stock holding within the customer Distribution Centre/Store and Nestlé locations Analyse trends and bring relevant inputs into MBPC cycle Highlights opportunities for improvement by driving internal and external measurement of replenishment elements from stock holding locations (Nestlé to Customer and Customer Distribution Centre to Store) Demonstrates effective management of the VMI/CMI technical solution, including data maintenance and alignment with Nestlé and Customer systems. Develop and maintain inputs to inventory management system, including network changes, lead-times, delivery expectations and new product introductions Effectively optimizes distribution costs by collaborating with cross-functional business partners such Physical Logistics, Demand and Supply Planning (DSP), Transportation and Supply Chain Analytics Executes strategies from Operational Demand & Supply Review (OpsDSR) to ensure stock allocation based on business and customer prioritization. Embed the Customer Centricity aspect to operational meetings to support collaboration and alignment of actions to solve out of stock situations. Ensure cross functional teams have visibility on data analytics to anticipate issues, agree on mitigation actions, minimize waste and drive continuous improvements to reduce availability failures.
Customer Interaction:
Professionally engage with customers to resolve issues and concerns related to stock replenishment process and serve as the primary point of contact and advocate for VMI/CMI customers Ensure right and on time information is available for Customer to manage stock related activities
Performance management:
Drive WOR and MORs with internal and external stakeholder providing visibility on key metrics : DSC, Freshness, DSA and optimization - driving alignment on the key decisions.
Key Experiences:
2-4yrs of preferably operational experience in order fulllfillment type of role in a similar market environment or trade structure.
Additionally, operational experience in the following areas is beneficial:
Working for or with a customer in a collaborative environment Working in other Supply Chain functions such as Physical Logistics or Sales support Experience in related business improvement projects* Good Knowledge about Generating Demand, Supply Chain and Finance process for pricing
