TRS Operations Manager

At Parker Wellbore, we pride ourselves on providing safe, efficient, and reliable drilling operations on a global basis. Founded in 1934, our employees have helped us grow to become a leader in the drilling industry through creativity, innovation, expertise, and environmental social governance. We are well grounded by our values of trust, collaboration, ownership, innovation, and tenacity, which position us to deliver the highest quality results for our customers. We believe that it is not only what we do, but how we do it, that sets us apart from the rest.  

Learn more about Parker Wellbore by visiting our website at www.parkerwellbore.com 

Position summary

The TRS Operations Manager plays a critical role in driving operational conformance through supporting the implementing and adherence to Company’s Operational Excellence and Performance System. The role will generally include day to day interaction with customers and assisting the country TRS team to schedule maintenance and field personnel activities in order to meet the customer’s needs. Working closely with shared service support functions such as logistics and procurement, the position will ensure that TRS operational personnel are compliant with customer and contractual requirements and that TRS employees sent to customer locations are appropriately trained and competent in their respective jobs. Tasks will include maintaining open daily communication and enhancing customer relations, training and guiding of personnel and generally supporting efficiency improvements.

Essential functions

• Work with Product Line Management and Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Attend regular customers meeting in offices or rig sites.
• Participate in tenders and RFQ related to Tubular running services.
• Provide oversight and direction to the employees in the TRS in accordance with the organizations policies and procedures.
• Ensure all TRS staff have objectives set and performance reviews completed in accordance with HR directions and timelines.
• Coach, mentor, and develop staff, including providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Foster a spirit of teamwork and unity throughout the TRS BU that allows for disagreement over ideas, conflict and expeditious conflict resolution, as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the department to succeed.
• Lead employees to meet the organizations expectations for productivity, quality, and goal accomplishment Operational Management.
• Plan and implement systems that perform the work and fulfill organizational and TRS BU goals efficiently and effectively.
• Coordinates and plans the work of the department to ensure compliance with existing contractual obligations.
• Reviews Field Operations reports for completeness and accuracy. Ensure jobs are entered in a timely manner and that all incidents and accidents are reported promptly, investigated and closed out.
• Sources and allocates equipment and/or personnel requirements ensuring they are fit for purpose and in accordance with customer’s requirements/instructions.
• Ensures that pre and post job briefs are conducted and documented with field crews.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance quality, efficiency, and output.
• Establish and maintain relevant controls and feedback systems to monitor the operation of the department that will ensure compliance with organizational requirements as well as contractual obligations.
• Review performance data that includes QHSE, financial, capital efficiency and utilization reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness. Propose actions to address any potential performance issues.
• Manage the preparation and maintenance of reports necessary to measure and drive the functions of the TRS BU.
• Prepare periodic reports for management, as necessary or requested, to track performance, trends and department direction.
• Support the product line tactical plan and ensure that operational and technical objectives are met.
• Provides technical support for both TRS Operation teams and Customers and acts as Subject Matter Expert.
• Establishes effective communication with all areas of operation within the country.
• Works with Asset and Inventory Management teams in assessing locally held assets and inventory supporting the effort to reduce levels of slow and non-moving inventory and assets.
• Ensures operations are compliant with Company's asset and inventory management policies and procedures.
• To increase utilization of locally held assets and resources. Identify excess capacity and actively source transfer opportunities.
• Participates in development of the product line's tactical plans across the geo market and ensures implementation of the key aspects of the plan.
• Required to direct & support the operations on a 24 hour on-call basis.
• Additional duties and special projects, such as bucking machines, catwalks, and casings, as assigned.

Education / Qualification:

• Diploma or Bachelor’s Degree in Mechanical & Administration.

Experience:

• Should have at least 10 years of work experience in Tubular running services
• Previous experience in a managerial or supervisory role.
• Excellent communication and interpersonal skills.
• Strong understanding of tubular running operations, including casing running, tubing running, and completions.
• Possess strong customer service skills, i.e. listening, follow-through, willingness to help.
• Good interpersonal relationship building and employee coaching and development skills.
• Proven track record in Asset and Inventory Management.
• Basic working of Quality Management systems.
• Ability to adapt positively to changes in policies, procedures, priorities or work environments.
• Strong analytical and problem-solving skills.
• Basic working knowledge surrounding occupational health and safety and corporate regulatory compliance.

Computer Skills:

• Good computer skills in a Microsoft Windows environment. Must include knowledge of Excel and Word.

Administrative Skills:

• Must be a detail oriented, self-starter and able to work with little supervision while maintaining goals/tasks.
• Must possess sound reasoning skills and have the ability to follow directions.

Working Conditions

The demands of each position may vary by region and/or function. All demands must be met in order to perform the essential functions of the job. Essential functions are routinely performed on the job and removal of these functions would fundamentally change the position. Based on the region or job function, demands include but are not limited to the following:

FIELD

• Ability to work in adverse weather conditions
• Ability to work in remote, isolated environments
• Ability to work in hazardous and noisy conditions
• Ability to work in enclosed spaces
• Ability to operate motor vehicles and/or heavy equipment and/or power tools
• Ability to work at heights
• Wear Personal Protective Equipment as required
• Frequent standing, walking, stooping or kneeling
• Must be able to lift, carry and move objects up to 50 pounds
• Ability to work in a team environment taking into consideration alternative and diverse perspectives
• Ability to comprehend, remember and follow directions and comply with all company policies, procedures and standards

 OFFICE

• Frequent standing, walking, stooping or kneeling
• Use of repetitive wrist and hand movements at a computer
• Sit/stand while performing sedentary work
• Ability to work in a team environment taking into consideration alternative and diverse perspectives
• Ability to comprehend, remember and follow directions and comply with all company policies, procedures and standards