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Job Description

FlyAkeed, a leading online travel platform, is seeking enthusiastic and customer-oriented individuals to join our team as Travel Ambassadors. As a Travel Ambassador at FlyAkeed, you will play a key role in ensuring that our customers have an exceptional travel experience from start to finish. You will be the friendly face of our company, providing personalized assistance and support to customers throughout their journey.


At FlyAkeed, we are dedicated to simplifying the travel process and providing exceptional service to our customers. As a Travel Ambassador, you will have the opportunity to showcase your excellent communication skills, problem-solving abilities, and passion for travel. If you are a self-motivated individual who enjoys helping others and thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.


Responsibilities
  • Assist customers with travel bookings, itinerary changes, and other travel-related inquiries via phone, email, and chat.
  • Provide personalized recommendations and advice to customers based on their travel preferences and needs.
  • Resolve customer issues and complaints in a timely and professional manner, ensuring a positive resolution.
  • Collaborate with the Operations team to ensure seamless travel arrangements for customers.
  • Stay up-to-date on industry trends and travel regulations to provide accurate and relevant information to customers.
  • Build and maintain strong relationships with customers, fostering loyalty and repeat business.
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