Responsibilities
-Collaborate with technical product managers, developers, and technical architects to collect requirements, and create, review, revise, and maintain technical documentation.
-Create and manage procedural and technical documentation for technical and non-technical users
-Participate in planning, scheduling, and tracking documentation work to meet product release dates and deliverables
-Publish and maintain templates for written documentation produced by others, ensuring a consistent "look and feel"
-Maintain a library of application documentation, cataloging it for internal and/or external us
Qualification and Key Skills
-Bachelor’s degree in English, Communication, Software Engineering, Computer Science, or Technical Writing
-3+ years of experience as a technical writer, documenting technologies with researching and writing documentation for hashtag
#cloud platforms or B2B hashtag
#SaaS applications.
-Experience with public Cloud technologies such as Cloud Networking technologies, Compute technologies
-Experience with HTML or markdown.
-Strong technical aptitude - need not know everything, but must be willing to learn, grow, and take ownership
-Experience with computer networking technologies, such as DNS, routers, firewalls and firewall rules including iptables, Virtual Private Networks, cloud-based services, and load balancers and proxies is a big plus.
-Certification from AWS, Azure, GCP or any public cloud provider is desired by not mandatory
Who We Are We have been using our skills and experience to help mobile service providers and vendors design and build brilliant mobile data networks that delight their users since 1999. Today the Flint team combines decades of telecoms and networking experience, coupled with the business insight, project management skills and resourcing capabilities that make mobile data projects happen quickly and efficiently. Although our industry has changed dramatically since Flint was founded, we have kept the same core values: Specialist – we provide specialist people, projects and training Timely – we have the expertise and resources you need, when you need them Flexible – we build the right team for the project, every time Value for money – we deliver value by getting it right first time Cutting edge – we have a deep knowledge of current, new and emerging technologies Independent – we’re not tied to specific vendors or systems We do business in over 20 countries around the world, delivering our services to Tier 1 and Tier 2 mobile network operators and vendors through three specialized business divisions: Flint Projects – delivery of projects and solutions for mobile networks, from concept through to acceptance Flint Specialists – highly skilled professionals and teams that enable mobile projects and solutions worldwide Flint Academy – tailored technical training for service providers and vendors.
