Job Description Technical Services Specialist Mechanical - 00124806 Technical Service Specialist Mechanical Location: Dhahran, Saudi Arabia JOB PURPOSE The role is responsible to the Technical Services Lead, for the delivery of the Prime Contractor’s (PC’s) in-service support activities relating to their specialist field for the RSAF Tornado platform.
Undertake technical support activities within their own area of responsibility. Undertake technical support activities within own area of responsibility, including internal Tornado Support Service (TSS) stakeholders such as Maintenance and Supply Chain. Support the Technical Services Lead in their direct contact with the RSAF HQ/KAAB, MODSAP, and internal TSS stakeholders, establish an accurate understanding of the Customer’s and TSS’s concerns and requirements. Raise and monitor the progress of KSA TSS Technical Queries and where possible ensure responses meet the Customer’s or TSS stakeholder’s expectations. Support to Customer meetings including TSSSM, PIWG, LPR and others as they arise including internal reviews, pre-meetings, provision of data and slide pack generation, as required. Support to internal TSS meetings as they arise including internal reviews, pre-meetings, provision of data and slide pack generation, as required. Generate presentation packs for meetings, for LM review, tracking and drafting responses to actions from meetings to ensure compliance to suspense dates. Maintain hard and soft copy files for all Technical Services senior meeting minutes and actions (TSSSM, PIWG, LPR etc.) plus others at the Technical Services Managers direction). Attend meetings/workshops as requested by the Technical Services Team Management. Monitor and review when required the following aspects and make recommendations to the Technical Services Lead or Manager: + Time Compliance Technical Orders (TCTOs) Service.
+ Technical Publication Deficiency and Improvement Reports (TPDIRs).
+ Material Deficiency Reports (MDRs).
+ Technical Query (TQs).
Provide ad hoc technical support and specialist advice, via LM, in relation to on-going Obsolescence investigations for systems, components and equipment related to their specialist field, at the request of the UK-based Obsolescence Team, or local internal stakeholders. Co-ordination of CWP duties during their visit, attendance and generation of KAAB/HQ in brief and out brief presentations to Senior RSAF officers as required. Additional support to the CWP as required and as directed by line management. Gather information to monitor engineering performance of Aerospace Ground Equipment (AGE) related to their area of responsibility and with their experience and judgment, assist the RSAF in identifying actual and potential problems that can be resolved effectively and efficiently. Secondary duties to provide cover for the other Technical Services Leads in their absence as required by the business. Deputise for Technical Services Lead, for their specialist field, as required. Ensure awareness of all CAME sections and associated TSS procedures, relevant to area of responsibility. Provide technical services awareness briefings to new arrivals, and visitors, as required. Provide support to the annual review of Technical Services procedures. Actively support audits of Technical Services, including support to the resolution of audit findings Educated to Honours degree level and Chartered Engineer status.
Experience and knowledge of RSAF practices and procedures. Strong understanding and experience of:
+ Prime Contractor operations, ideally in a KSA environment.
+ Engineering Management.
+ Systems Engineering. Good understanding and experience of: Working in or alongside the RSAF EA and/or Support Organisations. Must be able to demonstrate the ability to apply their technical knowledge and expertise to analyse, select, apply and review the optimal course of action to take, in order to resolve in-service issues. The job holder should be self-motivated and capable of applying their knowledge and experience efficiently and without the need to rely on others. · Ability to communicate effectively to RSAF, MODSAP, other business units and other Stakeholders at all levels, via the Technical Services Lead as appropriate . Have experience of preparing and presenting presentations at a senior level. Have a sound working knowledge of the Microsoft Office Suite, particularly Word, Excel and PowerPoint. A Familiar level of knowledge of Tornado aircraft. Able to describe or demonstrate a Familiar level of knowledge of Continuing Airworthiness and the aircraft maintenance environment. Be able to demonstrate practitioner skills in aircraft modifications, technical instructions and PtM Technical Services .
EXPATRIATE EMPLOYEE BENEFITSSAUDI NATIONAL EMPLOYEE BENEFITSPrimary Location
SA-04-Ad Damman-Dhahran
