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Job Description

Black & Grey HR is recruiting for a leading technology company in Dammam, KSA. Our client is looking for a Technical Account Manager (TAM) to act as a strategic partner to customers, ensuring a deep understanding of their business objectives, technical challenges, and infrastructure needs. The TAM will collaborate with sales and technical teams to drive innovation, deliver exceptional customer experiences, and expand the company's footprint. Candidates with experience in Aerospace, Automotive, or Oil & Gas industries are preferred.

Responsibilities:
- Build and maintain long-term relationships with customers by aligning solutions with their business objectives.
- Serve as the primary technical contact for assigned accounts, addressing all technical needs.
- Collaborate with sales teams to execute technical strategies and achieve sales goals.
- Map customer requirements to tailored technology solutions.
- Identify opportunities to expand the product footprint by adding users, products, and replacing competitors.
- Coordinate with support teams to ensure prompt and high-quality technical resolutions.
- Act as a liaison between customer technical teams to manage defect resolutions and enhancement requests.
- Develop account-based marketing strategies to promote adoption and deployment of technologies.
- Lead technical campaigns for complex projects and provide market insights.
- Offer guidance on product enhancements, competitive strategies, and emerging trends.



Requirements- Bachelor's, Master's, or Ph.D. in Mechanical or Aerospace Engineering.
- Professional experience: Bachelor's with 8+ years, Master's with 6+ years, or Ph.D. with 3+ years in technology environments.
- Proficiency in simulation software (CAE, CAD, EDA, or PLM) and its applications.
- Experience in Aerospace, Automotive, or Oil & Gas industries.
- Proven experience in engaging with senior management and C-level executives.
- Excellent problem-solving, time management, interpersonal, and communication skills.
- Fluency in English. Willingness to travel domestically up to 50%.



Benefits- Competitive salary and comprehensive benefits package.

If you are passionate about technology and have a strong background in Aerospace, Automotive, or Oil & Gas industries, this role provides an exciting opportunity to grow and make a significant impact.


Preferred Candidate

Career Level
Management

🎉 Hey there, welcome to Black & Grey HR! We're not your ordinary talent acquisition company. Our mission is to redefine the recruitment experience and build great employer brands with a humanized, yet progressive approach. 🌟 We understand that the world is rapidly changing, and technological advancements like 📱 mobile internet, 📲 social media, 🤖 automation, and 🧠 artificial intelligence are reshaping the way we live and work. But fear not! Our unique recruitment and selection process takes into account these changes and redefines the way you look at ‘experience’ in the recruitment process. 🤝 With our approach, we increase the probability of hiring great candidates and building strong employer brands, regardless of the challenges. 🚀 We're proud to have worked with 🏢 Fortune 500's, 🏭 leading local organizations, and 🏢 small to medium-sized enterprises in the Middle East. Our diverse client portfolio is a testament to our ability to provide effective solutions to any business, regardless of size or industry. 💪 At Black & Grey HR, we believe that most human resource issues are not black and white. People have different variables and aspirations at every stage of their career. That's why we invest time and effort to truly understand our candidates and clients. We use insights, intellect, and a lot of compassion to effectively manage the grey areas of human interaction and deliver the right solutions. ❤️ Partner with Black & Grey HR today and experience a recruitment process like no other. 🎉

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