Team Leader - Customer Excellence (Energy Division)
Responsible for leading, contributing, managing and driving a team of customer specialists and customer supports (managing Project, Complex, Service and standard orders) within a designated area of responsibility in accordance with the assigned targets.
Responsible for developing and securing a high performing customer support team in line with the Alfa Laval culture. This is a regular full-time employment, reporting to Customer Excellence Leader.
About the Company:
We define our purpose as accelerating success for our customers, people and planet. As we are dedicated to outstanding customer service, an inspiring and embracing workplace, and with sustainability in our genetic code.
Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – mainly in energy, the environment, food and the marine industry
The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.
Please feel free to peruse our website www.alfalaval.com
The position / About the Job:
Skills required
Who you are?
You’re innovative and solutions oriented. You’re driven and practical, able to execute in the most efficient way possible. You also share our curious mindset and want to know how you can be better and do better, day after day.
Just as important are the people, team, and communication skills essential to delivering projects in an agile way that meet quality, time, and targets.
If you’re also adaptable and flexible, eager to learn even more and have a curiosity that drives innovation, this is where you’ll find a world of career-building opportunity.
Workplace
Saudi Arabia/ UAE/ Pune
What you can be?
While a specific degree isn't always mandatory, certain educational backgrounds can provide valuable skills and knowledge for this role.
Why should you apply?
We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, apply
"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
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