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Job Description

As a Team Leader in Riyadh, Saudi Arabia, you will be responsible for leading and managing a team to achieve organizational goals and deliver exceptional results. You will play a crucial role in ensuring the successful execution of projects and driving the team towards excellence.

Responsibilities:

  1. Lead and motivate a team to meet and exceed targets and objectives.
  2. Provide guidance and support to team members, fostering a positive and collaborative work environment.
  3. Implement effective strategies to improve team performance and productivity.
  4. Monitor and evaluate team members' performance, providing constructive feedback and coaching.
  5. Identify training and development needs of team members and provide necessary resources and opportunities for growth.

Preferred Candidate:

  1. Strong leadership skills with the ability to inspire and influence others.
  2. Excellent communication and interpersonal skills.
  3. Proven experience in leading and managing a team.
  4. Ability to prioritize tasks and make sound decisions under pressure.
  5. Strong problem-solving and decision-making skills.
  6. Intermediate English language proficiency.
  7. Experience in the same field of customer service.
  8. Previously worked with Key Performance Indicators (KPIs).

Job Details

Job Location
Riyadh Saudi Arabia
Company Industry
Telecommunications
Company Type
Employer (Private Sector)
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Residence Location
Riyadh,Saudi Arabia
Gender
Female
Nationality
Saudi Arabia

Pioneers Outsourcing is a fast-growing provider of outsourcing, in sourcing and co sourcing contact-center services. is one of the experienced players in the business-process-outsourcing-solution market. We maximize the ecosystem that supports your customers/End users while improving every interaction within the customer life-cycle. We leverage market drivers, customer expectations, analytic and insights to differentiate you in your market place. We utilize our transformation methodology, domain expertise, technology, process optimization and analytic expertise to improve business outcomes. Flexibility & AgilityWe customize our solutions for our partners, structurally and commercially based on their needs. Pioneers is more than just a conventional contact service provider. We add value to our Clients by consulting them on market trends, new services and recommendations to improve their overall business directions We provide multi Lingual service in Arabic, English,Urdu,French, Spanish, Italian, and German, our services are also offered in many other languages upon client request. Our client list includes local and international organizations from various industries and disciplines; Government,Telecommunications, FMCG, Banking, Pharmaceuticals, Manufacturing, Advertising, and Real Estate Customer oriented, we have the flexibility to tailor our services to satisfy specific clients' needs and requirements

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