Supervisor II - Account Management
This job is available in 2 locations Category Customer Services Job Id R\_269412 JOB DESCRIPTION
Marsh KSA is seeking a highly motivated and experienced
Client Manager - Global Health and Benefits with a strong background in Account Management to join our dynamic team. As a Supervisor II - Account Management, you will be responsible for training and overseeing the performance of support staff and junior colleagues, ensuring the team is properly staffed to meet client needs.
Marsh is seeking candidates for the following position based in the Al Khobar - Prince Turki office
Client Manager - Global Health and Benefits
What can you expect:
Trains, mentors, and oversees performance management for senior level support staff and junior level professional colleagues. Coordinates workload of team members and ensures the team is appropriately staffed to meet client needs. Performs critical client functions, including evaluating risks, reviewing loss experience, cash flow, and financials, and developing solutions. Articulates the impact of options and leverages prepared analytics to make recommendations to clients across product lines. Works with more senior Account Managers to retain and generate new business by leveraging strategy information and managing contract reviews and midterm changes. Strives to meet sales goals by partnering with more senior Account Managers. Builds and maintains relationships with clients, prospects, client teams, and producers to provide best-in-class service and drive growth. Serves as a client contact for day-to-day needs and answers standard or more difficult client questions to improve the client experience. Maintains a detailed understanding of changing market conditions and complies with all compliance, professional, and transparency standards to better serve clients.
What you will be rewarded with:
A hybrid working model that nurtures a collaborative working environment, with 3 days per week in the office and 2 days per week working remotely. Competitive Benefits Package including 25 days annual leave, Public holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits.
We will rely on you to:
Train, mentor, and oversee performance management for senior level support staff and junior level professional colleagues. Coordinate workload of team members and ensure the team is appropriately staffed to meet client needs. Perform critical client functions, including evaluating risks, reviewing loss experience, cash flow, and financials, and developing solutions. Articulate the impact of options and leverage prepared analytics to make recommendations to clients across product lines.
What you need to have:
Strong qualifications and experience in the relevant field. Excellent communication and relationship-building skills. In-depth knowledge of market conditions and compliance standards.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at TAUK@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
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