Job Description
Oversee and lead the stores (pharmacies, Clinics, Beauty Stores…etc.) design, implementation and innovation to ensure that the design remain attractive to customers based on the client design guidelines, and customer shopping experience studies.
Client Details
Leading retail pharmacy chain in Saudi Arabia, established in 1986. It offers a wide range of products, including prescription medications, health and wellness items, and beauty products. Known for its commitment to quality and customer service, the company operates hundreds of pharmacies across the Kingdom and has expanded through e-commerce. The company is a key player in Saudi Arabia's healthcare sector, providing both products and health-related services
Description
Store Design & Innovation:
Create the store design, pilots and prototypes for all store formats (Layout, look and feel, graphics, colors, communication, branding and logos, visuals on windows, signage).
Overlook the design process of premium stores, and follow up on the design implementation by reviewing work to ensure its compliance with the guidelines, as well as provide guidance during implementation.
Manage all projects related to store design, overseeing the store layout design, the look & feel, the in-store communication, department names, colors to ensure design follows the client guidelines.
Improve store design by conducting market research to understand customers' behaviors, in order to be able to enhance the customers' experience in the stores through practical designs by laying down the brief then soliciting and selecting the agency, work with the agency on implementation, to gather more information about the customer's shopping experience to be able to customize designs accordingly.
Create concepts and designs for product revival initiatives by meeting with the commercial team to understand more about the product strategy and target customers in order to develop design then coordinate with the Marketing and Visual Merchandise teams for implementation.
Lead the store of the future project through conducting meetings, forums, workshops and put execution projects and plans to achieve the objectives.
Generate revenue through in-store media projects by determining touch points of the design, determining the locations of the screens, and supervising implementation, then approving and managing the advertising process on the screens by coordinating with media agencies regarding the displayed material and duration of display.
Create the design direction for the remodelling projects, setting the strategies for retrofit implementation.
Project Management:
Manage the end-to-end store design process, including planning, execution, and post-launch assessments.
Establish timelines and budgets for store design projects and ensure timely delivery of designs within financial constraints.
Collaborate with external vendors and suppliers to source materials, furniture, and fixtures.
Shopper Marketing:
Introduce Shopper tracking tools to study customer behaviour and trends, measure KPIs, and improve store experience accordingly.
Lead the implementation of the IMP (Initiative Master Plan) through overseeing the shopper marketing team progress to ensure alignment with the client guidelines.
Department Management:
Responsible of the team's performance through providing performance feedback, following-up the KPIs achievement.etc and set the required development and on job-training accordingly to ensure the achievement of the sales objectives.
Provide regular reports and updates on category performance to senior management.
Lead and inspire a team of professionals, providing coaching and mentor-ship to maximises their po
