This role is focused on enhancing internal communication for People & Culture activities, fostering employee engagement, and optimizing HR processes through effective channels and tools. Key responsibilities include collaborating with the Corporate Communication Department, managing HRIS systems, assisting with budget and vendor oversight, and supporting the implementation of performance development, learning initiatives, staff engagement, and other employee-related processes.
Facilitate Communication Channels: Establish and maintain effective communication channels within the organization. Collaborate with relevant business units to implement tools or platforms that facilitate communication, such as intranets, email systems, or internal communication software.
Communicate Information: Ensure the timely and accurate transmission of critical information to employees. This includes sharing updates on policies, announcements, news, events, and change notices to ensure that all employees are informed about changes and initiatives within the organization, fostering a well-informed workforce.
Engage Employees: Engage and motivate employees through effective communication by developing strategies or creative initiatives to foster a positive and inclusive work environment, encourage employee feedback, and address employee concerns.
Collaborate with Internal Communication Department in ITFC: Partner with the Corporate Communication Department to ensure that information is effectively communicated and aligned with internal communication protocols throughout the organization and that employees are engaged and well-informed.
Build a Positive Employer Brand: Help create a strong candidate pool by effectively communicating the organization's values, culture, and opportunities to prospective employees. This can be achieved by sharing impactful stories through external communication channels, such as itfc career page and social media platforms. This helps build personal connections and strengthens the candidate's interest in joining the organization.
HRIS Systems: Oversees system functionality and updates, ensuring accurate data management and security. Handle software maintenance, troubleshoot issues, and ensure compliance with service provider contracts. Additionally, this role involves training users and optimizing the system to enhance HR operations and employee experience.
HR Forms and Templates (including presentation materials): Ensuring that HR processes are efficient, user-friendly, and aligned with the organization’s objectives. Design and standardize HR forms and templates for consistency and compliance, while regularly reviewing and updating materials to align with current policies. Provide support to employees and managers in using forms correctly, and create engaging presentation materials for training sessions and meetings. Ensure all materials comply with ITFC policies and standards, and gather user feedback to continuously improve forms and templates.
Budget Planning and Vendor Management. Participate in budget planning and support initiative implementation while ensuring vendors for Organizational and People Development activities are paid per the agreed terms.
Learning & Development: Assist in implementing learning and development strategies and annual plans to optimize talent and enhance team potential.
Staff Engagement: Manage the complete staff engagement platform, overseeing communications and campaigns, maintaining the employee database, and ensuring compliance with protocols. Monitor and report on survey progress and results to keep employees informed and engaged.
Performance Development: Oversee the performance management system, including employee database maintenance, goal setting, and performance reviews. Provide training for staff and managers, report on development activities, and generate annual performance reports to determine merit increases and incentives.
Additional Responsibilities: Facilitate processes for staff promotions, performance appeals, and succession management in accordance with policies.
Bachelors/Graduate Degree
English is compulsory
Arabic/French is preferable
Minimum 2 years of experience
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