Job Description
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Job Purpose Performing ER operations services support tasks efficiently for non-staff, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and development.
Key Accountability Areas Termination and Resignation Processes
Initiate and manage the termination/resignation processes, including creating the required documentation.
Conduct exit interviews and follow up with managers to finalize processes efficiently and on time.
Performance Management and Evaluation
Ensure timely evaluation of new hires and provide fair assessments and adequate feedback.
Administer annual performance management, including awareness sessions, calibration sessions, and deadline follow-ups.
Reporting and Documentation
Design, prepare, and develop turnover reports covering issues such as hiring, leaving, transferring, and re-hiring.
Update ER forms, including exit interviews, complaints, and termination/resignation documentation.
Promotions and Internal Hiring
Advise on employee promotions from E1 grade and below.
Handle all internal hiring-related issues.
Role Accountability HR Proficiency:
Ability to obtain updated soft and technical skills related to the job
To have a vision and a plan for the career path and how to achieve it.
Delivery:
Perform the planned activities to meet the operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem-Solving:
Solve any related problems arise and escalate any complex operational issues.
Quality:
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements:
Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
Compliance:
Comply to related policy and procedures and work instructions.
Health, Safety, and Environment:
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification Bachelor Degree in Human ResourcesWork Experience 2 to 4 YearsTechnical / Functional Competencies Ad Hoc ReportingData CollectionEmployee Records MaintenanceSpreadsheet PreparationTime Recording
