Shared Services IT PMO Manager

COMPANY OVERVIEW                                                                            

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

The Supplemental Manpower Process Manager is responsible for the overall standards and direction of the Tonomus Connect PMO, aligning to the overall Tonomus Connect Strategy

REQUIREMENTS SUMMARY

• Maintain and constantly improve infrastructure governance and framework for Tonomus Connect
• Recommends best practices to improve products or services.
• Contributes to defining standards and specifications to be followed.
• Ensuring that all Regions have the appropriate Network Designs, following the ETSD gateways, 3A, 3B, 3C and have the correct approval signatures assigned
• Ensuring that all Portfolio’s, Programs and Projects are maintained and up to date in ServiceNow
• Contributes to the development of organization functional strategy.
• Advises functional teams or projects within his/her area of specialization.
• Ensures PMO governance is implemented and adhered to
• Ensures that all reporting requirements are provided, on time and factual, working with the BI team to implement the required statistics/metrics

ROLE COMPETENCIES & ACTIVITIES

The Shared Services IT PMO Manager responsibilities will include, but not be limited to:

• Maintain and constantly improve infrastructure governance and framework for Tonomus Connect
• Recommends best practices to improve products or services.
• Contributes to defining standards and specifications to be followed.
• Ensuring that all Regions have the appropriate Network Designs, following the ETSD gateways, 3A, 3B, 3C and have the correct approval signatures assigned
• Ensuring that all Portfolio’s, Programs and Projects are maintained and up to date in ServiceNow
• Contributes to the development of organization functional strategy.
• Advises functional teams or projects within his/her area of specialization.
• Ensures PMO governance is implemented and adhered to
• Ensures that all reporting requirements are provided, on time and factual, working with the BI team to implement the required statistics/metrics

Culture and Values

• Embrace NEOM’s culture and Values https://www.neom.com/en-us/about.
• Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
• Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
• Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules. 

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills and Experience

• 10+ years of management experience preferably in a Telecommunications environment
• 8+ years of experience in Demand, Asset Management, and PMO
• Experience with infrastructure implementation environments, ideally with a telecommunications background
• Extensive stakeholder experience
• An expert level understanding of Demand, pipeline, resource management and PMO governance
• Understanding and adherence to agreed and approved standards and methodologies
• Ability to handle multiple project teams in an ambidextrous way
• Good communication skills and strong business acumen
• Fast learner with analytic thinking and problem-solving capabilities
• Excellent negotiation skills
• Ability to change direction quickly and adapt the teams comfortably
• Good Team player and ability to collaborate positively with others
• Fluent English communication skills (both written and verbal)
• Excellent Program/Project/Demand/PMO experience
• Extensive management reporting

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or other business degrees