Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Senior Technical Operations and Support Specialist-

30+ days ago 2025/01/14
Full Time Employee
500 Employees or more · IT Services

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Job Description

Description

We are seeking a Senior Technical Operations and Support Specialist to join our specialized team. You will play a key role in ensuring the efficient operation of technical systems and providing technical support to users. Your responsibilities will include system management, troubleshooting, and delivering technical guidance.

Responsibilities:

  • Monitor and analyze the performance of technical systems and applications.
  • Provide technical support to users and resolve technology-related issues.
  • Manage and update technical documentation and operating procedures.
  • Collaborate with technical teams to develop and improve systems.
  • Offer training and assistance to users on new applications and systems.
  • Prepare regular reports on system performance and technical support activities


Skills

Requirements

  •  Minimum of 5 years of experience in technical operations and support.
  •  Certifications such as CompTIA Network+, Cisco CCNA, or Microsoft Certified Solutions Expert (MCSE).
  •  Excellent communication skills and the ability to work in a team.
  •  In-depth knowledge of operating systems, networks, and databases.
  •  Strong problem-solving skills and the ability to provide effective solutions.

Skills:

•     Technical Proficiency: Knowledge of operating systems, networks, and databases.

•     Troubleshooting: Ability to diagnose and resolve issues efficiently.

•     Communication: Strong verbal and written skills.

•     Customer Service: Commitment to high-quality support.

•     Analytical Skills: Analyzing system performance for improvements.

•       Documentation: Proficient in maintaining technical documentation.

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تأسست شركة العرض المتقن في عام 2004 وهي رائدة في سوق خدمات تقنية المعلومات وحلول التكنولوجيا بالمملكة العربية السعودية. نحن نقدم مجموعة شاملة من خدمات تقنية المعلومات يتيح لنا نموذج أعمالنا المتكامل الفريد تقديم نهج شامل لتحول العملاء الرقمي. نحن نتعاون مع العملاء على مدار رحلتهم الرقمية ، بدءًا من التطوير الأولي إلى إدارة البنية التحتية الخلفية. من خلال إعطاء الأولوية لخدمة العملاء الاستثنائية وتخصيص الحلول لتلبية احتياجات الأعمال المحددة.

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