Job Description
The role holder is responsible for supporting the service sales operations including negotiating new contracts, ensuring contract renewal and implementing unit recovery strategies to grow the market share of Otis. The role holder is also responsible to validate the terms and conditions are met during implementation by the operation team. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures. Core Responsibilities: Works under the guidance of the Manager – Service Sales to prepare the maintenance contracts, negotiate and finalize agreements with clients, based on established guidelines. Prepares estimates and issues quotations for additional repairs, upgradation of units and modernization. Liaises with clients to negotiate maintenance contract renewals, ensuring all potential client risks are addresses under the renewal terms. Ensures critical actions on all contracts including “SPL - special contracts” are captured to minimize Otis's contractual risk. Executes sales strategies to recover lost units and actively pursues clients to ensure unit recovery on favorable terms for Otis., Develops a strong relationship with clients by regularly engaging with key contacts and understanding their needs. Coordinates with the Aftermarket and Service Department to ensure that the terms and conditions of all maintenance/repair/modernization agreements are implemented. Assists the Finance Department with the timely collection of payments based on contracting agreements. Maintains and updates the maintenance contracts database in the MIS system and provides periodic reports from this and other relevant sources to show the latest status of all contract activity. Executes sales operations with strict compliance to the quality procedures & ISO policies of the company. Driving the SOS growth in recapture units Increasing the market coverage Establish sales objectives by providing accurate forecast month over month with clear objective of achieving the individual annual plan by developing annual sales quotas for regions and territories. Developing strategic relation with main Contractors, Consultants & Key Accounts Exploring & hunting for new customers Minimum Requirements: Bachelor’s degree in Engineering/Sales or equivalent Minimum of 3 years of relevant experience with sales operations in a construction/engineering organization Fluent written and spoken English essential, Arabic preferred En rejoignant Otis, vous devenez membre d' un leader mondial innovant de l'industrie avec un modèle économique solide . Vous ferez partie d’une communauté diversifiée, digne de confiance et bienveillante où vos contributions, ainsi que les compétences et les capacités que vous acquerrez en travaillant aux côtés des meilleurs et des plus brillants, nous garderont connectés et à la pointe de la technologie.
