Senior Procurement Governance and Complaints Handling Specialist

IDB3368 - Senior Procurement Governance and Complaints Handling Specialist

Location: Saudi Arabia - Jeddah

Job Purpose:

Develop institutional mechanisms for enhancing the governance, transparency and management of the procurement process undertaken by member countries and clearances provided by the Bank. Develop and implement, in coordination with the field staff, material and capacity development initiatives to enhance the governance and complaint handling during the procurement process. Strengthen the capabilities of Bank staff, Executing Agencies (EAs) and Project Management Units (PMUs) for project procurement governance related activities. The position also is responsible for improving and enhancing compliance with the project procurement guidelines. Management of complaint handling and reporting progress on governance issues.
Contributes to the formulation and implementation of the Procurement Governance & Complaints Handling strategy and plans in line with IsDB’s fiduciary roles and responsibilities. Contribute to the jointly work with the relevant fiduciary units of the Bank, for implementation of sanctions. Knowledge Sharing & Innovation: Contributing to the development agenda by knowledge generation through the publication of material on Governance and complaint handling. Work with the Capacity Building Cluster and Operations staff at Headquarter and in the Regional Hubs in improving complaint handing process and create capacity and knowledge Work with the Fiduciary Departments/Units including Compliance, Financial Management, Internal Audit and Integrity and Ethics

Academic and professional qualifications:

Bachelor’s degree in economics, engineering, law, procurement or related field.
Minimum 8 years of experience in related field within similar institutions (MDBs) with at least 3 years hands-on experience in project procurement, governance and complaint handling in implementation and 2 years’ experience in the development of procurement procedures based on best practices.

Skills & Necessary Knowledge:

Well versed with the project procurement process of MDBs
Ability to Work with different stakeholders
Advanced Communication Skills
* Advanced Negotiation Skills.