Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region. Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland.
What You'll Do
Drive revenue growth and increase value across aggregator platforms by deepening partnerships and leveraging our international brand portfolio.
Lead monthly and quarterly marketing campaigns, ensuring efficient budget allocation and optimal performance across platforms.
Scale and streamline delivery processes, including launch plans, sales initiatives, marketing activities, and expansion/selection reviews to maximize success.
Lead end-to-end campaign activations on key platforms, from initial planning to execution.
Regularly analyze campaign performance, providing insights on financial viability and impact on brand growth.
Leverage data-driven insights to refine future campaigns and align them with business objectives.
Build and maintain relationships with key platform partners to unlock growth opportunities.
Stay informed about platform trends, offerings, and new marketing tools to keep our brand at the forefront of the industry.
Collaborate with Operations, Branding, Finance, and Analytics teams to enhance restaurant performance and meet revenue targets across online platforms.
Work with senior leadership in Branding and Operations to develop strategies that retain and grow brand presence in the market.
Establish standard work methods and frameworks to manage key brands effectively, expanding volume and profitability.
Maintain consistency across multiple online menus and ensure strong performance management.
Meet and exceed monthly financial and qualitative targets, fostering long-term relationships with aggregator partners.
Actively engage with prospects and partners via email, phone, and in-person meetings to strengthen engagement and build lasting partnerships.
What we're looking for
Experience with food aggregator management, including managing partnerships, understanding platform dynamics, and driving performance
Proficiency in Arabic (spoken and written)
Proven background in partnerships, revenue management, or a related field
Strong analytical skills with the ability to interpret data to inform and drive strategic decisions
Excellent communication skills with a demonstrated ability to build and maintain strong relationships
Familiarity with aggregator platforms and digital marketing strategies is a plus
