Senior Facilities Management Consultant

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JOB PURPOSE: To grow the FM Consultancy business, in particular condition assessments, FM audits, writing FM specs, FM procurement etc. To manage client opportunities, ensuring that consulting projects are of the highest quality and delivered efficiently and profitably to the clients’ satisfaction.

KEY ACCOUNTABILITIES

• Establish a Consulting Tool-Box to include all Asset Life-cycle Management service (condition assessment, FM audits, FM specs etc.), consulting strategies, delivery models, formats of client reports and programmes for client development and to regularly review and update these to best ensure total client satisfaction through delivery excellence;
• Demonstrate full understanding of large mixed-use developments and design tailored solutions addressing operations set up, FM requirements, service modelling etc

• Implement and communicate operational strategies and solutions to ensure programme delivery meets client requirements and fulfils service level agreements
• Monitor an appropriate timetable for all instructions, maintaining accurate and up-to-date records, delivering consulting reports and responding to all matters in a timely and professional manner

• Develop and maintain a professional range of consulting employees, contractors and partners capable of delivering consulting services to clients as appropriate
• Assess and enhance existing products based on current market trends and clients’ needs both in KSA and UAE
• Be integral to the team and wider partnership in devising and delivering client proposals and presentations

KEY SKILLS

The successful candidate should:

• Demonstrable management experience in the project management and service delivery in the FM sector
• Have proven ability to translate complex issues into compelling business benefits, provide knowledge transfer, thought leadership and solutions
• Possess personal knowledge of different approaches to organising work and designing workflows
• Have customer facing skills, excellent written and verbal communications skills and strong report writing skills, Arabic is preferred
• Deep knowledge of industry best practices and emerging trends in FM
• Demonstrate a collaborative nature and a “can-do” attitude whilst maintaining authority over operational issues
• Be decisive and able to establish consulting strategies to meet challenges
• Have 15+ years’ experience in facility management operations and consultancy 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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