Senior Executive Manager - Non-Chronic Care
Job Description
Leading Non-Chronic Care Function Develop and implement strategies to achieve 100% members engagement. Define and communicate health outcome targets to the team. Collaborate with internal and external stakeholders to implement evidence-based care protocols that drive improved health outcomes. Continuously evaluate and adjust care plans to achieve 100% compliance with outcome targets.
Multi-Channel Strategy & Cost Management
Develop and implement the Non-Chronic Care strategy. Support the development and implementation of a comprehensive overall medical engagement strategy. Utilize various communication channels, including phone, digital platforms, health contact center, medical library, and digital care telehealth, to engage with patients. Support in managing the cost allocated for medical engagement initiatives, ensuring cost effectiveness and efficiency.
Compliance and Quality Assurance
Ensure compliance with healthcare regulations and industry standards. Implement quality assurance processes to maintain high standards of care.
Digital Health Initiatives
Stay current with digital healthcare trends and technologies. Implement and manage digital health initiatives to enhance patient engagement and outcomes. Apply corrective actions when deviations are identified.
Performance Monitoring, Reporting, & Population Management
Establish and monitor key performance indicators (KPIs) related to member engagement, health outcomes, and cost reduction. Take proactive measures to address any deviations from targets and implement corrective actions. Utilize data analytics & other metrics to track program performance and provide regular reports to stakeholders. Make data-driven decisions to optimize program effectiveness. Identify specific healthcare challenges and opportunities within the population. Develop profiles or personas of the target population to better understand their unique requirements. Utilize data analytics to monitor the effectiveness & overall engagement. Get involved in data-driven decisions to optimize engagement efforts.
Team Leadership
Build and lead a high-performing team of professionals specializing in medical engagement. Provide guidance, mentorship, and support to team members. Supervise and lead a team of healthcare professionals, including doctors and provide guidance, support, and training to ensure team members meet performance targets.
Skills
Extensive experience in healthcare management and patient engagement. Strong leadership and time management skills. Proficiency in digital healthcare technologies. Excellent communication and interpersonal skills. Knowledge of healthcare regulations and compliance requirements.
Education
MBBS (Bachelor of Medicine & Surgery)
Job Location Jeddah , Saudi Arabia Job Role Pharmacies/Nursing/Health Care/Medical
