Senior Associate - SME RM Field Sales
Job Description
• Follow set KPI's by team leader for number of calls, visits and proposals.
• Search for new leads by different sources (Net - calls - territory Management - Referrals - CRM … etc).
• Ensure submitting the quotation within department KPI's (72 hours).
• Ensure high standard written correspondences in Arabic & English.
• Fulfill Renewal book target.
• Track all sales stages from identification of prospect, calls, meetings, follow ups, pricing and agreement signature, relation
• Ensure premium collection according to Finance policy.
• Ensure Premium collection in accordance to BA credit control policy
• Achieving 100 % of Outstanding collection• Ensure that the daily sales report is sent to the Team Leader.
• Ensure that a monthly report of all the accounts that have been won & lost.
• Maintain awareness of market trends and competitors.
• Meet minimum weekly sales call standards and complete all reporting, forecasting in a timely manner.
• Maintain awareness of market trends and competitors practices and pass on the intelligence to the retail sales management.
• Ensure that the customer is completely satisfied with the interaction during the interaction.
• Follow up on customer query & request which requires interaction with other departments (Membership - Customer Service - Pre-Auth - Claim - Finance …etc).
• Ensure monthly visit or when needed to build good relation with the client & apply the loyalty program.
• Comply with all regulatory requirements of SAMA & CCHI to mitigate any compliance risk
Skills
• Should have good grasp in written and spoken English & Arabic.
• Ability to work under pressure.
• Drive to perform at high levels
Job Location Khobar, Saudi Arabia Job Role Sales Years of Experience Min: 0 Max: 2
