Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
Create a job alert for similar positions

Job Description

  • Provide second-level support for IT systems and applications, resolving complex technical issues.
  • Monitor system performance and respond to incidents in a timely manner.
  • Perform root cause analysis for recurring issues and implement permanent fixes.
  • Collaborate with other IT teams to ensure seamless service delivery and issue resolution.
  • Maintain and update documentation for troubleshooting procedures and knowledge base articles.
  • Assist in the deployment and maintenance of IT infrastructure and applications.
  • Implement and follow IT service management (ITSM) processes and best practices.
  • Participate in on-call rotations and provide after-hours support as needed.
  • Develop and deliver training for first-level support staff.
  • Contribute to continuous improvement initiatives to enhance service quality and efficiency.
Apply on company site Email to Friend Complete Questionnaire
You have reached your limit of 15 Job Alerts. To create a new Job Alert, delete one of your existing Job Alerts first.
MANAGE
Similar jobs alert created successfully. You can manage alerts in settings.
MANAGE
Similar jobs alert disabled successfully. You can manage alerts in settings.
MANAGE