• Maintaining existing customers, adding new customers, and expanding the customer database
• Follow up with customers through visits, calls, and sending emails.
• Visiting customers, discussing the product or service with them, and informing them of everything new.
• Study the products or service and prepare to answer any questions related to them.
• Providing after-sales support to customers who have completed their purchase.
• Negotiating with customers about prices and possible offers.
• Write and prepare required reports and provide feedback to management using statistical data.
• Assess customers and their needs and build strong customer relationships.
• Follow up on the collection of amounts owed by customers and collect them on time
• Providing constant customer evaluation to management and submitting suggestions on an ongoing basis
• Collect market information such as price information and others.
• Communicating and interacting with customers by responding to their questions and inquiries, using various means, whether telephone, electronic, or otherwise.
ALHAZM Est. for Industrial Equipment was founded in 1978 at 10th Street, Dammam, KSA by Mr. Waleed Khalid Aldulaijan. It was a hand tool shop at the beginning and was striving to reach a leading position in the industrial equipment market. With the effort of the founder and ALHAZM team soon it became a market leader in the industrial equipment and many best European, American and East Asian manufacturing companies became partner with us. Due to our market reputation many well known companies from different sectors e.g. Oil & gas, Construction, Automotive and Manufacturing sectors in the Kingdom of Saudi Arabia are our clients. Now, ALHAZM has expanded the range of products to cover Hand tools, Power tools, Air compressors, Welding Equipments, Automotive equipments, Lubrication Equipment Power generators, Construction equipment, Cleaning equipments. As a result of this expansion ALHAZM has established its first subsidiary ALHAZM machinery which offers Machine shops, Sheet metal machines, Wood working machines and Aluminum machines. We also have introduced well equipped workshop and experienced technicians with spare parts division. This facility also offers our customers an after-sales services. Today, you can find ALHAZM products in all over Saudi Arabia through its branches in Dammam, Riyadh, Khobar, Jubail, and Al Hassa, and easily accessible through our experienced sales representatives.
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