Job Description
Company Description
Mövenpick Hotels & Residences is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer-term partnership.
It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.
Job Description
Key Responsibilities
- Develops Prospects Accounts, and implement a Sales Action Plan for each account.
- Seeks intelligence information from accounts and competition.
- Interacts and liaise closely with Front Office, Reservations, Food & Beverage, and Banquet & Conference Departments.
- Performs related duties and special projects as assigned.
- Implements and executes all sales objectives and action plans to reach and exceed targets set
- Within established parameters, quotes and negotiate corporate contracts and groups business and where need be involved Director of Sales & Marketing to close contract.
- Ensures that the response to any business request is actioned within 24 hours maximum.
- Provides feedback to the Director of Sales & Marketing on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
- Solicits and serves transient and group business and meetings
- Formulates corporate offer letters and yearly contracts and any other required business correspondence
- Arranges site inspections of hotel.
- Attends major events in hotel and city as requested by Department Head
- Maximizes up selling opportunities whenever possible.
- Establishes and maintains files of major accounts and assists Assistant DOS in maintaining the accounts management system.
- Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
- Closely monitors accounts revenue and business production for the Government accounts.
- Keeps updated with client relationships and overall business goals.
- Maintain an up to date account and contact database and details in property management system.
- Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.