Job Description
1. Customer Relationship Management:
- Building Relationships: Establish and maintain strong relationships with clients, understanding their needs and preferences.
- Client Retention: Focus on client retention by providing excellent service and addressing any issues promptly.
- Customer Visits: Regularly visit clients to discuss their needs, showcase new products, and provide solutions.
2. Sales and Business Development:
- Identifying Opportunities: Identify and pursue new business opportunities within the hospitality sector.
- Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets.
- Product Promotion: Promote and sell a wide range of OS&E products, including linen, towels, amenities and other operational equipment.
- Negotiations: Negotiate contracts, pricing, and terms with clients to secure sales.
3. Market Analysis:
- Market Research: Conduct market research to understand industry trends, competitive landscape, and customer preferences.
- Feedback Collection: Gather feedback from clients to improve products and services.
4. Product Knowledge:
- Product Expertise: Maintain in-depth knowledge of the company's products and their applications.
- Training: Provide training and demonstrations to clients on the proper use and benefits of products.
5. Order Management:
- Order Processing: Manage the entire sales process from order placement to delivery.
- Inventory Coordination: Coordinate with the supply chain and inventory teams to ensure timely delivery of products.
- After-Sales Service: Handle after-sales support, including addressing any issues related to product quality or delivery.
6. Reporting and Documentation:
- Sales Reports: Prepare regular sales reports to track performance and identify areas for improvement.
- Documentation: Maintain accurate records of sales, client interactions, and agreements.
7. Collaboration:
- Internal Coordination: Collaborate with other departments such as marketing, logistics, and finance to ensure smooth operations and customer satisfaction.
- Team Meetings: Participate in regular team meetings to discuss strategies, share insights, and address challenges.
Skills
Skills and Qualifications:
- Sales Skills: Strong sales and negotiation skills with a proven track record of meeting sales targets.
- Communication: Excellent verbal and written communication skills.
- Customer Service: Strong customer service orientation and ability to build lasting relationships.
- Organizational Skills: Good organizational and time management skills.
- Industry Knowledge: Familiarity with the hospitality industry and its supply needs.
- Technical Skills: Proficiency in using CRM software and other sales tools.
In essence, a sales executive in hospitality supplies (OS&E) is pivotal in bridging the gap between the company’s product offerings and the operational needs of hospitality businesses, ensuring they have the right supplies to deliver exceptional service to their guests.
Job Details
- Job Location
- Riyadh Saudi Arabia
- Company Industry
- Hospitality & Accomodation
- Company Type
- Unspecified
- Job Role
- Sales
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 1
Preferred Candidate
- Years of Experience
- Min: 1 Max: 10
- Residence Location
- Saudi Arabia
- Age
- Min: 23 Max: 40
