Job Description
Purpose Statement:
- Provide the Business Developers team with reliable and high-quality administrative support.
- Enhance the overall operating efficiency and excellence of the sales function.
Principal Accountabilities:
- General Duties:
- Assist Senior Business Developers with daily task tracking, client visits, scheduling, and maintaining sales presentation tools.
- Coordinate client activities for Business Developers, tracking progress, and ensuring smooth department operations.
- Generate leads for Senior Business Developers.
- Monitor performance and efficiency of the Senior Business Developers and analyze monthly achievements.
- Manage client and Business Developer appointments, provide necessary support, and handle all administrative tasks.
- Prepare regular performance reports for management.
- Maintain confidentiality in all job-related matters.
- Set up and maintain an efficient filing system for the department, ensuring all deadlines are met.
- Take minutes during Business Developers’ meetings with line managers and other key meetings as required.
- Perform additional duties and assignments as needed.
- Governance:
- Assist in developing the Business Developers' project roadmap, including portfolio reporting, client visit planning, relationship building, contract management, coordination meetings, and after-sales services.
- Ensure adherence to company policies, procedures, and business ethics, and work to implement them effectively.
- Continuously develop departmental policies, procedures, and Standard Operating Procedures (SOPs) to align with company vision and industry standards.
Key Functional Relationships:
- Internal: Collaborates closely with Senior Business Developers, Country Manager, and CEO.
- External: Maintains direct contact with clients to generate leads for the Business Developers.
Skills
Education & Qualifications:
- Bachelor’s degree or Diploma in Commerce, Marketing, Communications, or a related field.
Professional Experience & Competencies:
- Experience with CRM systems is required.
- Strong knowledge of Excel, Outlook, and Salesforce modules is essential.
- Professional writing and communication skills in both Arabic and English are required.
Interpersonal Competencies – Soft Skills:
- Customer-centric, with the ability to work independently.
- Positive attitude, self-motivated, proactive, disciplined, and organized.
- Strong attention to detail, with the ability to multi-task, think quickly, and adapt to changes.
- Capable of performing under pressure and meeting tight deadlines.
- Willingness to work outside normal hours when necessary.
- Technical awareness.
