Key Responsibilities:
● Engage with potential and existing customers to showcase our full range of services and products.
● Communicate effectively with customers, providing tailored solutions and clear quotations.
● Identify new business opportunities through upselling and cross-selling to expand our customer base.
● Successfully close sales by demonstrating the advantages of our services over competitors.
● Facilitate the price negotiation process with clients while maintaining positive relationships.
● Manage debt collection and ensure customers adhere to agreed credit terms.
● Consistently meet or exceed monthly sales targets and maintain a robust sales pipeline.
● Enhance customer retention by building and nurturing strong professional relationships.
● Conduct account management for assigned customers and monitor their commercial performance.
● Assist in customer surveying and the quotation process for tenders.
● Support marketing initiatives aligned with our growth strategy.
● Maintain comprehensive records of customer interactions and feedback.
● Share market intelligence with management to ensure our services remain competitive.
Critical Competencies:
● Enthusiasm and energy in achieving company goals.
● Strong planning and organizational skills.
● Commercially minded and customer-focused.