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Job Description

MONTBLANC SALES ASSOCIATE

MAIN PURPOSE



As an Ambassador of Montblanc, the jobholder will be based in a boutique and will be responsible for selling brand merchandise within the specified standards and enhancing the brand image.

KEY RESPONSIBILITIES



Sales:
• Undertake direct sales with clients of the brand.
• Ensure that all sales are processed in accordance with required procedures using the systems provided.
Merchandise Display:
• Ensure that all merchandise in the boutique is displayed within the brand requirements.
Inventory Control:
• Assist with monthly stock takes and the tagging of merchandise.
• Ensure that all merchandise is controlled at all times and that shrinkage does not occur.
After Sales Service:
• Assist clients with their returns and queries, ensuring that brand image is enhanced and client expectations are met.
Administration:
• Ensure that all cash, receipts, invoices and documentation are handled in accordance with company policies and procedures.
Client Relationship:
• Build client database by acquiring new customers as well as enhancing relationships with current clients.
External Description

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