Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region. With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone. Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland. A Dispatcher ensures that all food orders are prepared in a timely manner and according to menu and customer specifications. A Dispatcher may also finalize the presentation of the order and test the temperature of the food. To keep orders flowing from the kitchen to the bike drivers, a Dispatcher directs kitchen runners and bike drivers who are delivering completed orders
What You'll Do?
Verifying orders and arranges transportation.
Organizes item order by editing for price, promotions, and special diet compliance.
Checking stock to determine inventory levels, anticipating delivery requirements, and placing/expediting orders.
Examines the food items, destination, route, rate, and delivery time.
Verifies food order for deliver by matching bills and reconciling quantities while noting discrepancies.
Keeps customers informed by forwarding notice of their food order availability, delivery method, and current status; and answering questions.
Protects the organization’s reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential
Receive orders from clients relay them to the kitchen, monitor progress and ensure that the kitchen puts out the dishes according to the ticket’s specifications.
Monitors sanitation and proper temperatures while additional requirement is prepared.
What Are We Looking For?
Minimum high school academic.
Experience minimum 1-year similar position.
Attention to detail
Positive, dynamic, creative, and dedicated team player with the ability to work in a multicultural environment and under difficult condition, while possessing following additional competencies.
