The Receptionist Admin will be the first point of contact for our members and visitors, providing exceptional customer service and handling various administrative tasks. This role involves managing memberships, scheduling appointments, and supporting our sales efforts.
• Greet and Assist Members: Welcome all members and visitors with a friendly and professional demeanor, assisting them with their needs and inquiries.
• Handle Calls and Inquiries: Answer phone calls and respond to emails, providing information about our services, membership options, and promotions.
• Manage Memberships and Sales: Process new memberships, renewals, and cancellations. Promote and sell our fitness programs and products.
• Schedule Appointments: Coordinate and schedule appointments for personal training, classes, and other services.
• Administrative Support: Perform various administrative tasks, including maintaining records, managing the front desk area, and supporting the sales team.
· Excellent Communication Skills: Strong verbal and written communication skills in both Arabic and English.
· Customer Service Oriented: Passionate about providing excellent customer service and enhancing the member experience.
· Proficient in Arabic & English: Fluent in both languages to effectively communicate with our diverse member base.
· Be extremely organized and able to multitask.
Requirements:
BR Performance Studios is a leading fitness center dedicated to enhancing the health and performance of our community. We are passionate about fitness and committed to providing top-notch service to our members. We are looking for a dynamic Receptionist Admin to join our team in Riyadh, KSA!