Job Description
Job Summary:
Service Quality Specialist role is to implement and maintain the requirements of the Quality Management System for Completion Tools Operations in Saudi Arabia for both services, and assembly/testing work activities to ensure high quality standard in products and services.
RESPONSIBILITIES/ACCOUNTABILTY & AUTHORITY:
Primary: Implement all quality management system requirements and verify the effectiveness of implementation Perform Quality audits and inspections Inspects and measures parts using precision measuring equipment to determine conformance to material specifications. Prepare and maintain quality verification documentation. Verify/Calibrate shop measuring devices. Compile and analyze data such as customer feedback, nonconformance reports, scrap, rework and warranty costs. Studies and interprets sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of parts to determine conformance requirements. Communicates with supervisor, engineers, production control, sales, customers, compliance agencies and other shop personnel for quality and customer related issues. Identify the need of inspection and improve the process Supplier FA Inspection and status update Identify the vendor needs with respect to quality and provide adequate support Identify needs and implement corrective/preventive actions NCR creation in Quality system Root cause analysis in case of failures Regular communication with line manager with respect to location/vendor quality issues Calibration of measuring instruments Participate with vendor crew for raw material procurement based on NOV’s procedure requirement Raw material receiving inspection along with vendor QC Raw material test certificate review, approval, and upload on portal. Participate in contract review meeting with the vendor crew for every NOV order Carry outline inspection in shop floor Train vendor QC and machinists on inspection methods for NOV jobs Weld visual inspection of the first piece Witness and monitor NDT Final inspection of finishing parts Furnishing and stamping of inspection reports and documents Assist line manager to conduct audits on vendors Organize meetings and communicate NOV’s requirements to the vendors Comply with NOV HSEQ Policy and Safety Procedures to avoid incidents and accidents .
Secondary:
Know and be able to use precision measuring instruments used by the inspection department. Be able to read and interpret Bowen prints and specifications. Have a mechanical aptitude. Good coordination. Must work independently & able to work with a team
BEHAVIORAL SKILLS/COMPETENCIES & REQUIRED:
Diploma degree Quality control tools and techniques Different methods of MPI techniques, such as NDT ISO 9001:2015 implementation ISO 45001:2018 implementation ISO 14001:2015 implementation Testing, measuring, and monitoring equipment and how to use. Data analysis techniques Certified internal/lead auditor +5 years of industry experience Communication Time Management Critical Thinking Good Attitude (Humble, Cooperative and Positive)
Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.
About the Team
Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
