Job Description
Job Purpose / Objective :
Coordinate and facilitate Quality team for continuous quality improvement, patient safety and to maintain accreditation status.
Key Responsibilities / Accountabilities :
- Coordinate the implementation of the policies, procedures and plans of the hospital based on national and international healthcare standards.
- Participate in all hospital wide committee’s meetings and prepare and review the meeting minutes.
- Coordinate and facilitate implementation of quality Improvement and patient safety plan of the hospital and implementation of National/ International Healthcare Accreditation Standards.
- Facilitate the education and training to all staff on Quality Improvement and Patient Safety.
- Provide assistance to hospital quality teams on quality improvement methodologies and quality indicators as per the national/ international healthcare requirements.
- Monitor compliance with national and international hospital standards.
- Coordinate data collection, validation analysis, trending and benchmarking on periodic basis.
- Conduct periodic quality improvement and patient safety compliance surveys.
- Assist in the development and implementation of patient satisfaction survey tools.
- Participate in person-centered care initiatives undertaken by HMG.
- Enrich patient experience with compassion, respect and dignity.
- Perform other applicable tasks and duties assigned within the realm of his knowledge, skills and abilities.
Education/ Professional Qualification:
- Bachelor’s Degree; preferably in Medicine or Nursing or Hospital Management or Administration from a recognized national or international university.
Experience:
- Minimum of Two years of experience in the field of healthcare quality improvement and patient safety or health care administration in a national or international accredited tertiary care hospital.
Professional Licensing / Certification / Training:
- Certification : Relevant Certification
- Licensing : N/A
