https://bayt.page.link/n6VDcv5bRUMb7V3W6
Create a job alert for similar positions

Job Description

We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our Customer Care Department.


Key Responsibilities:


Review and evaluate customer interactions (chats) to ensure


Compliance with company standards and policies.


Develop and implement quality assurance processes and metrics.


Provide constructive feedback to customer care representatives based on evaluations.


Prepare regular reports on quality performance, identifying trends and areas for improvement.


Work with cross-functional teams to implement changes based on quality findings.


You have reached your limit of 15 Job Alerts. To create a new Job Alert, delete one of your existing Job Alerts first.
Similar jobs alert created successfully. You can manage alerts in settings.
Similar jobs alert disabled successfully. You can manage alerts in settings.