Define the scope, goals, deliverables, and timelines for projects in collaboration with stakeholders.
Develop detailed project plans, including resource allocation, risk assessment, and budget management.
Monitor and track project progress, adjusting schedules and resources as needed to meet changing requirements.
Stakeholder Coordination and Communication:
Serve as the primary point of contact for stakeholders, ensuring clear and consistent communication throughout the project lifecycle.
Facilitate meetings with stakeholders to define project requirements, provide updates, and manage expectations.
Prepare and present project status reports, highlighting milestones, risks, and issues.
Resource Management:
Identify and assign appropriate team members, including developers, engineers, and external vendors, to ensure project success.
Manage internal and external resources to optimize project efficiency and meet project deliverables.
Ensure that teams have the necessary tools and support to complete tasks effectively.
Risk and Issue Management:
Identify potential project risks and create mitigation plans to address them.
Proactively manage project issues, escalating to leadership when necessary, and facilitating resolutions to keep the project on track.
Develop contingency plans for unforeseen challenges or changes in project scope.
Budget and Financial Oversight:
Create and manage project budgets, ensuring all costs are tracked and that projects are completed within financial constraints.
Monitor financial performance, controlling project expenditures and ensuring cost-effectiveness.
Provide financial reporting and updates to stakeholders, highlighting any deviations from the budget.
Quality Assurance:
Ensure that all project deliverables meet the required quality standards and business objectives.
Work with quality assurance teams to develop and implement testing plans.
Manage the user acceptance testing (UAT) process to ensure that end users approve the functionality of new systems or services.
Vendor and Contract Management:
Manage relationships with third-party vendors, including negotiating contracts, monitoring performance, and ensuring that service-level agreements (SLAs) are met.
Coordinate with external service providers to integrate their deliverables into the project timeline.
Change Management and Training:
Lead change management initiatives to ensure a smooth transition for end users and IT teams.
Develop and execute training plans to equip users with the necessary skills to work with new systems or technologies.
Monitor post-implementation issues and support end-users during the stabilization period after project completion.
Documentation and Compliance:
Ensure that all project-related documentation is maintained and updated throughout the project lifecycle.
Manage project documentation, including project plans, technical specifications, and post-project reviews.
Ensure compliance with organizational policies, industry standards, and regulatory requirements.
Skills
Requirements
Education and Experience:
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
Project Management Professional (PMP) certification or similar certification (e.g., PRINCE2, ITIL) is preferred.
3-5 years of experience in IT project management or a related field.
Experience managing IT services projects, including software implementation, infrastructure upgrades, and cloud migrations.
Skills and Competencies:
Project Management Expertise:
Strong knowledge of project management methodologies (Agile, Scrum, Waterfall) and tools (e.g., Microsoft Project, JIRA, Trello).
Ability to manage multiple projects simultaneously, balancing competing priorities and timelines.
Technical Knowledge:
Familiarity with IT infrastructure, software development, cloud computing, and cybersecurity.
Ability to understand and manage technical aspects of IT projects, ensuring effective communication between technical and non-technical stakeholders.
Leadership and Team Management:
Ability to lead cross-functional teams and coordinate efforts across departments.
Strong leadership skills with the ability to motivate team members and foster a collaborative working environment.
Communication and Interpersonal Skills:
Excellent verbal and written communication skills, with the ability to present complex technical concepts to non-technical stakeholders.
Strong interpersonal skills to build relationships with stakeholders, team members, and vendors.
Problem-Solving and Critical Thinking:
Strong analytical and problem-solving skills, with the ability to make data-driven decisions and manage risks.
Ability to think critically and resolve project issues under pressure.
Budgeting and Financial Acumen:
Experience with project budgeting, financial forecasting, and cost management.
Ability to track project financials and ensure that spending aligns with the project plan.
Personal Attributes:
Highly organized and detail-oriented.
Results-driven, with a strong sense of accountability.
Adaptable to changing project requirements and comfortable in a fast-paced environment.
