Primary Test Center Administrator (TCA)

Primary Test Center Administrator (TCA) Permanent contract Salary: Not specified No remote work Primary Test Center Administrator (TCA)Permanent contract Riyadh Salary: Not specified Starting date: January 05, 2025 No remote work Experience: > 6 months Education: No Diploma 12 days ago Job descriptionMain Duties:Under the supervision of the Test Center Manager, you will be responsible for managing test sessions (TOEFL, GRE, TOEIC etc..) in our new computer lab in Riyadh, ensuring operational efficiency and excellent customer experience. You will uphold the highest standards of security and quality during test administration.Your main responsibilities will be: Schedule test sessions with the Test Center Manager. Ensure that the names of all TCAs and proctors are registered on the test center’s Personnel page in the Test Center Portal. Instruct TCAs and proctors about their specific duties and responsibilities and ensure that they understand and can apply the prescribed test administration, security and technical procedures. Use secure check-in procedures for test takers. Check identification before admitting each test taker to the testing room. Administer every examination in strict compliance with established procedures and guidelines. Monitor test takers throughout sessions to ensure adherence to security and behavioral standards, while providing high-quality customer service. Perform a readiness check several days before each scheduled test administration. Maintain the security and integrity of the test center. Write and submit Center Problem Reports (CPRs) as necessary. Coordinate activities with proctors to ensure seamless operations.This is a full time position based in Riyadh. Join an international company with a meaningful mission, leader in the language assessment industry Be part of a multicultural & very open-minded Team Lots of possibilities to grow in many regions of the world and in a fast-paced environment A strong culture encouraging initiatives, based on trust, teamwork and ownershipPreferred experienceSkills Proven experience in assessment, test administration, or a similar field Strong customer service orientation and problem-solving skillsLanguages required Fluency in English and Arabic, with strong written and verbal communication skills.Education, Recruitment, Job Training 155 employees Founded in 2001 Average age: 39 years old 65% 35% ETS EMEA, a wholly owned subsidiary of ETS, is the international arm of ETS that brings ETS expertise to educational and business communities around the world.Our mission is to advance quality and equity in education worldwide supporting learners at every important stage of their journey and to facilitate access to new educational and professional opportunities.ETS EMEA offers a wide range of language assessments, including ETS’ two well-known English proficiency tests - the TOEIC® test and the TOEFL® test - and in addition the Pipplet test, assessing oral and written skills of job seekers, employees, and learners, in 40 languages.The prosPsst... We have a lot to tell you about the perks we offer to our employees. My status Not availableI don't want to be contacted by recruiters.Your current company, if provided in your profile, will not have access to your status.