People Operations Specialist

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

Hello all! We are hiring for an People Operations Specialist to be part of the people & Culture team in KSA. In this role you'll manage key HR and administrative tasks, from processing visa issuance and government relations (GOSI, MOL, HRDF) to maintaining employee records with confidentiality. You’ll assist in payroll, contract renewals, and employee leave management while ensuring compliance with labor laws. Additionally, you’ll manage office supplies, coordinate travel arrangements, and oversee external providers (e.g., security, maintenance). You’ll also handle office equipment and utilities, prepare reports, and respond to employee inquiries. Your role ensures smooth operations, compliance, and the overall well-being of both the team and office environment.

What Will You Do❓

• Process the issuance of visas and follow-up on related files.
• Assist in all HR-related government relations (e.g., GOSI, MOL, HRDF), stay up-to-date on labor laws, and provide counsel to staff on legal matters such as workers’ compensation and labor standards.
• Maintain active and terminated employee records with proper confidentiality.
• Extract and prepare a list of employees due for contract renewal monthly. Prepare employment contracts for employees' signatures.
• Assist in payroll processes, ensuring that payroll summaries are checked at the end of each month. Ensure that vacation, sick leave, absences, and overtime are accurately reflected in the payroll summary.
• Maintain a high level of confidentiality, properly recording data in employee files and records.
• Investigate and identify causes for staff absences and ensure adequate coverage.
• Receive, review, and process leave requests from various departments. Monitor and verify employee entitlements, as well as attendance and absence schedules (e.g., holidays, travel).
• Process all personnel action forms and ensure proper approval.
• Manage office supplies inventory and place orders
• Organize and maintain an effective filing system for the facilities function and important and confidential company documents
• Prepare reports and presentations with statistical data, as assigned and expenses and office budgets reports
• Manage office equipment, ensuring that it is well-maintained, clean and safe to use, distribute and issue company-issued tools of the trade to employees and monitor office supplies, consumables and place orders when necessary
• Store correspondence (e.g. letters, emails and packages)
• Manage all external providers e.g. security, maintenance provider(s), cleaning, air conditioning etc.
• Manage travel arrangements - air ticket, hotel bookings and visa processing of employees for official business trips
• Ensure that company contracts (Tenancy, Trade License, etc.) are reviewed and renewed before expiration
• Coordinate office activities and operations to secure efficiency and compliance to company’s policies and procedures
• Ensure that utility bills are settled on time to avoid inconvenience in the work place
• Attend to all employee inquiries involving to Admin or HR related concerns
• Responsible for security matters including alarms, access controls systems, CCTV

What Are We Looking For❓

• 1-3 years relevant experience
• BA in business administration or other relevant fields
• Proved skills in managing high volume of administrative tasks with efficiency and accuracy
• Knowledge of basic reporting and finance principles
• Familiarity with HR principles, practices, and human resources administration.
• Good level of commands over MS office applications specially Excel
• Excellent verbal and written communication skills- English and Arabic
• Excellent organizing and planning skills
• Previous experience in reservations and bookings is a plus
• Self-starter with the ability to work independently across functional groups and manage multiple initiatives.
• Fresh graduates are welcome to apply!

What We Offer You❗

We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

If you think you have what it takes to join a remarkable team and help build the next unicorn 🦄, hop on and #apply_now✅