Job Description
Job Purpose / Objective
Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family.
Key Responsibilities / Accountabilities
- Ensure the readiness and arrangement of the clinic/ environment cleanliness/ supplies on daily basis.
- Assist Physician in examining the patient and arrange specific equipment required within the clinic prior to clinical procedures.
- Organize and coordinate clinic activities (patient flow etc.)
- Ensure that all required documents are completed (claims, referral, etc.)
- Track patient status and assist as needed (with lab, radiology, etc.)
- Process admission and referral accurately in a timely manner.
- Receive call, clarification and answer as needed. Answer telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors.
- Adhere to JCIA/CBAHI standards of patient safety.
- Adhere to nursing documentation policy.
- Maintain patient privacy and confidentiality.
- Initiate emergency and resuscitative measures when needed.
- Provide patient/family with the required education.
- Adhere to punctuality and attendance policy.
- Maintain required competency as per HMG policy.
- Maintain the required license as per MOH regulation.
- Adhere to infection control standards.
- Adhere to dress code policy.
- Perform Nursing procedures as per the scope of practice which include:
- Checking vital signs/pulse oximeter.
- Checking patient weight and height.
- Gluco check.
- ECG-pain assessment.
- Answer question when needed within the scope as PCT, or refers to RN/SN as appropriate.
- Attend required meetings and educational activities.
- Report to supervisor/charge nurse any observations and/or concerns about the person’s condition without delay.
- Guide patient to relevant areas for investigations, giving written information as required.
- Participate in person-centered care initiatives undertaken by HMG.
- Enrich patient experience with compassion, respect, and dignity.
- Perform other applicable tasks and duties assigned with the realm of his/her knowledge, skills, and abilities.
Education/ Professional Qualification
- Bachelor’s degree of Science
- Passing PCT Program
Experience
Preferably with some working experience in healthcare. Fresh graduate with interest in healthcare is acceptable.
Professional Licensing / Certification / Training
- Valid Saudi Council
- BLS Certification