Ensuring the development and institutionalization of all services related to organizational excellence and continuous improvement, by establishing an internal framework of standards and processes, intended to engage and motivate employees to deliver services that fulfill excellence requirements within business expectations. As well as managing the strategic planning activities at Alaqtar, facilitating, and following up on the implementation of its strategic initiatives.
Duties & Responsibilities:
1. Developing a Framework that clearly defines the fundamentals, principles, and practices of Organizational Excellence and leading its implementation on a companywide scale, in line with the strategic goals and aspirations.
2. Reviewing all systems, policies, forms, and procedures developed and implemented by Alaqtar's various divisions/departments to guarantee procedural optimization and adherence to the established Organizational Excellence Framework.
3. Assessing the organizational health of Alaqtar and identifying improvement areas, as well as ensuring the use of appropriate programs and tools for the implementation of enhancement solutions.
4. Conducting benchmark studies against best practices for organizational excellence, such as International Excellence Models and frameworks, in order to identify areas of improvement and take the proper actions accordingly.
5. Developing, managing, and reviewing the strategic planning process at Alaqtar, as well as defining the standards of operations in developing and reviewing the strategic plans.
6. Tracking, monitoring, and facilitating the progress of implementing the approved strategic initiatives, which include following up on deadlines and related information, and scheduling necessary meetings between the concerned parties to share requirements.
7. Facilitating the process of setting Key Performance Indicators (KPIs) and targets for the different functions, ensuring alignment with Alaqtar’s strategy.
8. Developing adequate criteria and convenient mechanisms to monitor performance against the defined Key Performance Indicators (KPIs) and measure the progress towards achieving the objectives.
9. Developing and maintaining Alaqtar’s performance management framework and effectively monitoring and reporting Alaqtar’s outcomes across all levels, in order to provide the concerned stakeholders with a detailed representation of the business’s current st
10. Providing support to strategic initiatives' owners with key project management knowledge areas and solutions, in order to assist in successfully managing and implementing strategic projects.
11. Performing any other duties related to the job as assigned by the direct supervisor.